Product Delivery & Returns

DELIVERY

We normally send to all UK customers by Royal Mail for for small items and Parcelforce for medium to large items. It usually arrives next working day after the dispatch date.

International orders, we will send by Royal Mail, International Tracked and Signed service, Parcelforce or other couriers.  Within EU, will take around 5-7 business days. The rest of the world usually takes around 5-25 business days.

All items, whether domestic or international, will require a signature on receipt.

 

DELIVERY CHARGES

United Kingdom

  • Small parcel             £2.00
  • Medium parcel        £3.99
  • Order over £50        Free


EU & Rest of the world   £10+

RETURNS, REFUND AND EXCHANGES

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error. 
- Any item that is returned more than 30 days after delivery. 

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