Product Delivery & Returns

DELIVERY

We normally send to all UK customers by Royal Mail for for small items and Parcelforce for medium to large items. It usually arrives within 1-2 working day after the dispatch date.

International orders, we will send by Royal Mail, International Tracked and Signed service, Parcelforce or other couriers.  Within EU, will take around 5-7 business days. The rest of the world usually takes around 5-25 business days.

All items, whether domestic or international, will require a signature on receipt.

 

DELIVERY CHARGES

United Kingdom

  • Small parcel             £2.00
  • Medium parcel        £3.99
  • Order over £50        Free


EU & Rest of the world   £10+

RETURNS, REFUND AND EXCHANGES

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error. 
- Any item that is returned more than 30 days after delivery. 

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